Refund Policy
Thank you for shopping at rolifashions.com (the “Website”). This Refund Policy outlines the terms and conditions related to refunds for products purchased on our Website.
Eligibility for Refunds:
- We offer refunds on products that meet the following criteria:
- The product is defective or damaged upon arrival.
- The product is different from what was ordered.
- The product does not meet your expectations based on the description provided on our Website.
- To be eligible for a refund, you must contact us within 2 days of receiving the product and provide proof of purchase, such as your order number and/or receipt.
Return Process:
a. To initiate a return, please contact us at +918270534439 or contact@rolifashions.com to obtain a confirmation.
b. Once you have received your confirmation number, please securely package the product and include the confirmation number on the outside of the package.
c. Ship the product back to us using a trackable shipping method. Please note that you are responsible for return shipping costs.
Refund Timeline:
a. Once we receive the returned product, we will inspect it to verify eligibility for a refund.
b. If the product is eligible for a refund, we will process the refund within 7-10 business days.
c. Refunds will be issued to the original form of payment used for the purchase.
Non-Refundable Items:
Certain items are not eligible for refunds, including:
- Products that have been used, washed, or damaged by the customer.
- Products that are not in their original packaging.
- Clearance or final sale items.
Restocking Fee:
a. A restocking fee may apply to certain returns, especially if the product is returned without its original packaging or if it is returned after the specified return period.
b. The restocking fee will be deducted from the refund amount.
Contact Us:
If you have any questions or concerns about this Refund Policy or your return, please contact us at +918270534439 or contact@rolifashions.com
By purchasing products from our Website, you acknowledge that you have read and understand this Refund Policy and agree to be bound by its terms and conditions.