Roli Fashions

Shipping Policy

Thank you for shopping at Roli Fashions! We aim to provide you with a seamless shopping experience, including prompt and reliable shipping services. Please review our shipping policy below:

1. Processing Time:

Orders are typically processed for shipping within 1-2 business days after payment confirmation.
During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience during these times.

2. Shipping Methods and Timeframes:

We usually ship with Professional Couriers and the typical delivery is completed within 2-7 days from date of order placement.
Shipping timeframes may vary depending on the selected shipping method and your location.
Please notify us if shipping is delayed or falsely reported as delivered, as soon as possible.
In cases where the package returns without receipt dues to various factors, we will attempt to get in touch with you for alternate modes of shipping / order resolution.

3. Shipping Rates:

Shipping rates are calculated based on the shipping method chosen, the weight of the package, and the destination.
Free shipping may be available for orders meeting specified criteria, which will be clearly communicated during checkout.

4. Tracking Information:

Once your order has been shipped, you will receive a confirmation email/sms containing tracking information.
You can use this tracking information to monitor the status and whereabouts of your package until it reaches its destination.

5. International Shipping:

We currently do not offer international shipping. Currently we ship only within India. However we are planning to do so in the future.
International shipping rates and delivery times may vary depending on the destination and customs regulations.
Please note that additional customs duties, taxes, or fees may apply, which are the responsibility of the recipient.

6. Order Modifications and Cancellations:

We strive to process orders quickly, so modifications or cancellations may only be possible within a limited timeframe after placing your order.
Please contact our customer support team as soon as possible if you need to make any changes to your order.

7. Shipping Partners:

We work with reputable shipping carriers to ensure your orders are handled with care and delivered efficiently.
Our shipping partners may vary depending on your location and the selected shipping method.
Primarily we ship with The Professional Couriers. We check for service availability and may switch carriers as needed.

8. Shipping to Multiple Addresses:

At this time, we can only ship to one address per order. If you need to ship items to multiple addresses, please place separate orders for each address.

9. Shipping Restrictions:

Some items may be subject to shipping restrictions due to size, weight, or regulatory requirements.
If any items in your order are subject to shipping restrictions, we will notify you during the checkout process.

10. Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please contact us immediately.
We will work with the shipping carrier to resolve the issue and ensure you receive your order as quickly as possible.

11. Contact Us:

If you have any questions or concerns about our shipping policy or your order’s shipping status, please don’t hesitate to contact our customer support team.
You can reach us via email at contact@rolifashions.com or through whatsapp to +918270534439

By placing an order with Roli Fashions, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you again in the future!

Last Updated: May 1, 2024